Frequently Asked Questions (FAQ)

If your question is not answered here, please contact us.

What’s your Return Policy?

You can see our return policy here in more detail.

Generally, return any of our products within 30 days of purchase. We will refund you upon receiving the goods intact.

Do you ship oversees and to P.O. boxes?

Please Contact us at 1-818-701-7474 and visit our website for international sales.

Do you have customer service?

Our friendly and knowledgeable customer service reps are available to answer your questions from Monday to Friday, 9:00 AM to 5:00 PM. Email us at any time and we’ll get back to you within our standard hours.

Do you sell Wholesale?

Yes, we have been a wholesale distributor of Video Games, Accessories, and Electronics for over 20 years, since 1997.

Please visit our wholesale corporate website at

You may contact us for bulk buying for the products available here on We can do special ordering and product buying for you.

How fast is shipping?

We are very prompt at fulfilling orders. We use standard 3-5 day shipping for most purchases. If shipping is taking awhile, the carrier maybe having difficulties such as harsh weather. Contact us for any special shipping requests, we’ll be happy to expedite with the appropriate additional cost.

What is wrong with payments?

Place your order! We will accept payment over the phone and fulfill your order immediately after receiving the payment. We will be accepting online payments shortly.

Can I pick up my product from Action Zone Inc.’s address?

Call us to make an appointment.

Can I see your warehouse?

Call us at 818-701-7474.